August 2009

August 27, 2009 | by Toni Ellison | Posted in Web Hosting

Every organization that has a website should carefully consider the decision of whether to host its own web server(s) (internal hosting) or to contract with a web hosting service (external hosting). Just because you have someone on staff who...

August 23, 2009 | by Carrie Hane Dennison | Posted in Web Content, | Posted in Web Strategy

If you are a Balance Interactive client, you know that one of the first things on the project plan is a content audit or inventory. And one of the last things is content transfer. In between is the overall strategy phase, design and development....

August 11, 2009 | by JoMarie Hoholik | Posted in Social Media, | Posted in Web Strategy

Is “profit” really a dirty word for non-profits? After having spent nearly a dozen years working for non-profits, and another few serving non-profits from the vendor side of things, I think that when it comes to fundraising and social...

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Balance Interactive knows the importance of customer service. While PRSA National Capital Chapter is a relatively new customer with Balance Interactive, they have personally met with us to discuss challenges we were having with our web page, and helped NCC set goals for the future once our challenges were addressed. The Chapter hears from Balance every week through an email report that breaks down the hours and work accomplished. Balance answers our calls promptly and even when a problem is particularly stubborn, they work consistently to resolve it as soon as possible. We look forward to continuing our relationship with such a professional and well-run organization.

B.A. Burfeind, PRSA-National Capital Chapter