Social Media

While preparing for Balance’s Trends in Online Technology seminar in May, I wanted an illustration of the idea of social media...

Balance recently hosted a seminar – Trends in Online Technology – and the event surely got everyone in attendance talking. The conversations lasted long beyond the scheduled end time and continue by phone and email.

The event...

As more and more companies develop and implement a social media strategy, more and more learning-curve articles are being published.  The latest is an article In ...

Plunging into the world of social media marketing can seem daunting. I thought I would make it simpler by sharing an example of one company’s successful campaign on Facebook. Although this example is from a semi-large retail chain (not a...

A story in the washingtonpost.com today discussed the results of a new Pew Research Center study on teen usage of Twitter....

Time to blog, now what? This is something everyone has said from time to time. A great communication strategy includes a schedule for blogging, how often, what...

When I was a young girl, my family spent many weekends at a lake filled with blue gill. We kids loved to go sit on the bridge or dock to fish. But there was no way I was going to touch a worm. So we used little pieces of hot dogs. The fish loved...

I recently had the pleasure to present at the CHESPRA fall conference. My keynote, “Getting Started: Listening & Developing Your Social Media Policy (PDF),” was aimed at helping school public relations professionals to...

Among some smaller business communities, and some not so small, there is still a certain level of discomfort in seeing Facebook and Twitter as a legitimate way to promote your business, hire employees and stay in touch with customers. It has long...

Is “profit” really a dirty word for non-profits? After having spent nearly a dozen years working for non-profits, and another few serving non-profits from the vendor side of things, I think that when it comes to fundraising and social...

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