Carrie Hane Dennison

Being in the web content field, I notice when things work and don’t work more than most people. I am also extremely loyal to companies or organizations that are nice to me. It’s good to feel needed and wanted. So last week when I got a...
I sit here writing this less than 24 hours since arriving home from the 2011 IA Summit, my first. I attended this conference after watching it from afar for 2 years, since it included a pre-conference Content Strategy Consortium. While I have been...
If I’ve said it once, I’ve said it a thousand times: “Your website visitors come to your site to do something – make it easy for them to do it.” You could say it’s my mantra. Above all else, I consider myself a...
On December 14 & 15 ASAE is holding its Technology Conference & Expo at the Walter E Washington Convention Center in Washington, DC - and Balance Interactive will be there. (At least that is the plan. With luck there won’t be another...
You probably take for granted all the things that you use easily every day. On November 11, 2010, thank a usability professional – it’s World Usability Day. This year’s theme is Communication. While the usability field on the web...
Sometimes someone has a great idea and can make something of it. But more often than not, great things come from several people putting their minds together and helping each other. That is the idea behind Balance Interactive’s new brown-bag...
On June 24, I had the privilege of moderating a panel of content practitioners for a DC Web Women program. It was an honor to work with this group of outstanding web content professionals (see below for their names). There were 7 panelists. The...
When people ask me what I do and I tell them “content for websites,” they almost always respond with “that’s very important.” Yet so many websites pay so little attention to their content. Content is usually something...
Often when we hand over websites to clients, they have questions like: “Can I add another page to the main navigation?” “Can we make that font blue?” “Can we add an image there?” The answer to all of these...
When I was a young girl, my family spent many weekends at a lake filled with blue gill. We kids loved to go sit on the bridge or dock to fish. But there was no way I was going to touch a worm. So we used little pieces of hot dogs. The fish loved it...

Ready to get started? Contact Us