Balance Interactive knows the importance of customer service. While PRSA National Capital Chapter is a relatively new customer with Balance Interactive, they have personally met with us to discuss challenges we were having with our web page, and helped NCC set goals for the future once our challenges were addressed. The Chapter hears from Balance every week through an email report that breaks down the hours and work accomplished. Balance answers our calls promptly and even when a problem is particularly stubborn, they work consistently to resolve it as soon as possible. We look forward to continuing our relationship with such a professional and well-run organization.