During USTelecom’s recent website redesign, Balance provided meticulous project management and attention to detail, invaluable assets due to our tight deadline. Balance asked the right questions and listened to our answers, resulting in a website that strategically demonstrates the benefits our members provide. Most importantly, Balance partnered with us to help us take full advantage of our existing resources, resulting in a dynamic and robust site that is full of information and easy to keep updated.
Usability Testing
When it comes to the importance of usability testing, we think one of our clients said it best
“Their emphasis on testing cut through a lot of second guessing and quibbling about details, and produces a consistent, clear site.”
Balance Interactive will connect with your users in real situations to see how your website performs. We can facilitate and execute usability testing of architecture and implemented designs in part or in whole, analyze the results of such testing, and make recommendations based on the results. Usability testing is recommended throughout the life of the project at the following stages:
- after prototype or wireframes – to make sure labeling and structure work at a basic level
- after design – to confirm that visual elements enhance content
- after build out – to find where improvements can be made
Testing sessions can be screen- and audio recorded for reference and demonstration. They can be done in-person or remotely.
Ready to get started? Contact Us
Oak Park Public Library Teen Website Redesign
Portia Krebs, USTelecom