Balance Interactive knows the importance of customer service. While PRSA National Capital Chapter is a relatively new customer with Balance Interactive, they have personally met with us to discuss challenges we were having with our webpage, and helped NCC set goals for the future once our challenges were addressed. The Chapter hears from Balance every week through an email report that breaks down the hours and work accomplished. Balance answers our calls promptly and even when a problem is particularly stubborn, they work consistently to resolve it as soon as possible. We look forward to continuing our relationship with such a professional and well-run organization.
Website Maintenance
A good website is never finished. In addition to keeping your content fresh, the underlying software and tools need attention to keep them working at their best.
Open source software such as Joomla, Drupal, Moodle or CiviCRM (to name a few) has become a logical choice for many professional organizations. However, unlike proprietary systems, it doesn’t come with automatic upgrades and security updates. Updates to your open source software need to be managed and initiated by you to keep the software working at its optimum level.
Balance Interactive offers software security and support services. Our team of developers keeps up-to-date on the latest security updates and modules for your Open Source software so you don’t have to.
To help keep your open source investment secure and working efficiently, Balance Interactive offers two levels of annual support that include:
- Health monitoring
- Software update notifications
- Implementation of security and software updates
- Best practices advice on security and performance
The degree of service that is right for you depends on your company’s needs.
We would be delighted to talk with you about our Silver and Gold level services to help determine what level of annual service best suits your organization.
Ready to get started? Contact Us
National Association of Housing and Redevelopment Officials (NAHRO) Website Support
B.A. Burfeind, PRSA-National Capital Chapter